Please read these Terms & Conditions carefully before registering an account or placing any bet on the sina88 platform. By accessing or using any part of this website, you agree to be bound by all clauses set out below.
The clauses below govern your entire relationship with sina88. These six highlights summarise the most important obligations and protections — but they do not replace the full document.
You must be at least 21 years of age and a resident of Indonesia to register and use the sina88 platform. We reserve the right to request proof of age at any time and suspend accounts that fail verification.
Each individual may hold only one registered account at sina88. Duplicate accounts are subject to immediate suspension and forfeiture of all associated balances, including any pending bonus funds.
All deposits, withdrawals, bonuses, and wager settlements at sina88 are conducted exclusively in Indonesian Rupiah (IDR / Rp). No currency conversion is applied; your balance is always displayed in Rupiah.
All bonuses and promotions are subject to specific wagering requirements and time limits stated at the point of offer. Misuse of bonuses — including multi-accounting or exploitation of system errors — results in forfeiture.
You are responsible for maintaining the confidentiality of your login credentials. sina88 is not liable for losses resulting from unauthorised access caused by your failure to protect your username and password.
sina88 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after a revision is published constitutes acceptance of the revised terms. Material changes will be communicated via registered email.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
Access to and use of the sina88 Platform is strictly subject to the following eligibility conditions. You represent and warrant that, at the time of registration and on a continuing basis thereafter:
Age Verification: sina88 employs age verification procedures at registration and at withdrawal. We reserve the right to request certified proof of age at any time. Accounts where age cannot be confirmed will be suspended pending verification. Any winnings generated prior to the completion of age verification may be voided.
3.1 Single Account Policy
Each individual Player is permitted to hold one Account only on the sina88 Platform. Registering, maintaining, or benefiting from more than one Account — whether under the same or different identities — constitutes a material breach of these Terms & Conditions. sina88 reserves the right to close all related accounts and forfeit all balances, including winnings, upon detection of duplicate accounts.
3.2 Accuracy of Information
You must provide complete, accurate, and truthful information during the registration process. This includes your full legal name, date of birth, residential address, and a valid email address. You are obligated to maintain the accuracy of this information throughout your account's lifetime and to notify sina88 promptly of any changes.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your username, password, and any security credentials associated with your Account. You must not share your login credentials with any third party. You agree to notify sina88 immediately at [email protected] if you suspect unauthorised access to your Account. sina88 shall not be liable for any losses arising from your failure to safeguard your credentials.
3.4 Identity Verification (KYC)
sina88 is required to verify the identity of all Players before processing withdrawals. KYC documentation typically includes: (a) a valid government-issued photo identification document — the Indonesian KTP (Kartu Tanda Penduduk) is accepted; (b) proof of residential address dated within the last three months; and (c) a selfie photograph holding your identity document. Failure to complete KYC verification within 30 days of a withdrawal request may result in the request being cancelled.
Player Protection: KYC verification protects you against identity theft and ensures your winnings are paid only to the verified account holder. All KYC documents are encrypted in transit and stored securely.
4.1 Accepted Payment Methods
sina88 accepts deposits and processes withdrawals via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata (bank transfer), and the e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are denominated in Indonesian Rupiah (IDR). Third-party payment processors or international debit/credit cards (Visa, Mastercard) may be added at sina88's discretion and will be listed in the cashier at the time of availability.
4.2 Deposit Processing
Deposits are typically credited to your Account within minutes of successful bank confirmation. sina88 does not impose deposit fees; however, your bank or e-wallet provider may apply their own service charges, for which sina88 bears no responsibility. Minimum deposit amounts are specified in the Platform cashier and may vary by payment method.
4.3 Withdrawal Processing
Withdrawal requests from verified accounts are processed within an average of five (5) minutes for BCA, BRI, OVO, DANA, and GoPay channels. Processing times for other channels may vary. All withdrawal requests are subject to: (a) successful completion of KYC verification; (b) compliance with any applicable Wagering Requirements on Bonus Funds; and (c) sina88's anti-fraud review procedures, which may in some cases extend standard processing times.
4.4 Withdrawal to Registered Account Only
Withdrawals may only be sent to a bank account or e-wallet registered in the same name as your sina88 Account. Third-party withdrawals are strictly prohibited and will be declined. sina88 reserves the right to request additional documentation to confirm ownership of the destination account.
4.5 Minimum and Maximum Limits
Minimum and maximum deposit and withdrawal limits apply to each payment method and are displayed in the Platform cashier at the time of transaction. sina88 reserves the right to modify these limits at any time. VIP members may be eligible for elevated withdrawal limits as communicated through their dedicated account manager.
Important: sina88 does not accept deposits sourced from credit facilities, loans, or funds belonging to third parties. Deposits must originate from payment accounts registered in your own legal name.
5.1 General Bonus Conditions
All bonuses and promotional offers made available on the sina88 Platform are subject to specific terms communicated at the point of offer, including but not limited to: minimum deposit requirements, eligible games or betting markets, wagering requirements, maximum bonus amounts, and expiry periods. Where a conflict exists between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.
5.2 Wagering Requirements
Bonus Funds must be wagered a specified number of times (the Wagering Requirement) before they may be converted to withdrawable funds. Unless otherwise stated in the specific promotion, Bonus Funds contribute to Wagering Requirements only when wagered on eligible products as specified in the offer. Wagers placed on certain game categories — including but not limited to low-margin table games, certain live casino products, or specific togel (Indonesia's traditional numbers lottery) markets — may contribute at a reduced rate or may be excluded entirely.
5.3 Bonus Abuse and Exploitation
sina88 employs automated and manual systems to detect bonus abuse, including but not limited to: wagering on both sides of a market to guarantee a bonus rollover outcome (commonly referred to as "bonus bagging" or "arbitrage betting"), registering multiple accounts to claim bonuses more than once, and placing bets that do not represent genuine risk-taking behaviour. Where bonus abuse is detected, sina88 reserves the right to void all associated bonus funds and winnings, and to permanently close the Player's Account.
5.4 Seasonal and Event-Based Promotions
sina88 may offer time-limited promotions tied to sporting events (such as the EPL season, Champions League, BRI Liga 1, or FIFA World Cup), national celebrations (such as Idul Fitri and Indonesian Independence Day), or platform milestones. These promotions carry their own specific terms and are subject to availability. Past availability of a promotion does not guarantee its recurrence.
Please Note: Bonuses are offered as a goodwill gesture and at sina88's sole discretion. sina88 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice where there is evidence of misuse or technical error.
6.1 Bet Acceptance
All bets placed on the sina88 Platform are subject to acceptance by sina88. A bet is only confirmed once you receive an explicit confirmation message and the corresponding amount is deducted from your Account Balance. sina88 reserves the right to decline, limit, or void any bet at its discretion, including where: (a) there has been a manifest error in the odds or market presentation; (b) the bet is suspected to be part of a coordinated manipulation attempt; or (c) the relevant event has already commenced at the time the bet was placed without the Player's knowledge.
6.2 Mix Parlay and Accumulator Bets
Mix parlay (accumulator bets combining multiple selections) are subject to the individual rules of each selected market. If one or more legs of a mix parlay are voided, the remaining selections stand and the odds are recalculated accordingly. Minimum and maximum mix parlay payout limits apply and are displayed in the betting interface.
6.3 Live Betting
Live (in-play) betting markets are subject to suspension or removal at any time during an event at sina88's discretion. Bets accepted during a temporary suspension — caused by connectivity issues or system latency — may be voided. Live bet settlement timelines may extend beyond the event's conclusion pending official result confirmation.
6.4 Manifest Errors
In the event of a manifest error in pricing, market creation, or settlement (including typographical errors or technical faults), sina88 reserves the right to void the affected bets and return stakes to Players' Accounts. sina88 is not obligated to honour bets placed at manifestly incorrect odds, regardless of whether they have been confirmed by the system.
The following conduct is strictly prohibited on the sina88 Platform. Engaging in any of these activities constitutes a material breach of these Terms & Conditions and may result in immediate Account suspension, forfeiture of Balance and Bonus Funds, and referral to relevant authorities where applicable:
All content on the sina88 Platform — including but not limited to the brand name, logo, website design, graphics, text, software, game assets, and data compilations — is the exclusive intellectual property of sina88 or its licensed content providers. Nothing in these Terms & Conditions grants you any right to use, reproduce, distribute, or create derivative works from any Platform content without the prior written consent of sina88.
Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — is governed by the intellectual property rights of the respective studios. Unauthorised reproduction or redistribution of such content is strictly prohibited.
To the fullest extent permitted by applicable law, sina88 hereby excludes all liability for:
In all cases where liability cannot be fully excluded, sina88's aggregate liability to you shall not exceed the total amount deposited by you into your Account in the 30-day period immediately preceding the event giving rise to the claim.
Gambling Risk Disclosure: Gambling involves financial risk. You may lose all funds deposited into your Account. sina88 is not liable for gambling losses incurred through the Platform. Play responsibly and within your means. Adults only — 21+.
10.1 Termination by Player
You may request the closure of your Account at any time by contacting sina88 support at [email protected]. Upon receipt of a closure request, any remaining real-money Balance (excluding Bonus Funds that have not met their Wagering Requirement) will be returned to you via your registered payment method, subject to completion of KYC verification.
10.2 Termination by sina88
sina88 reserves the right to suspend or permanently close any Account — with or without prior notice — in circumstances including but not limited to: breach of these Terms & Conditions, detection of fraudulent activity, failure to complete KYC verification, or receipt of a legally binding instruction from a regulatory or law enforcement authority.
10.3 Effect of Termination
Upon termination — whether initiated by you or by sina88 — all Bonus Funds, pending bonus conversions, and rewards accrued under any loyalty programme shall be forfeited immediately. Clauses pertaining to intellectual property, limitation of liability, and governing law survive termination.
These Terms & Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which sina88 is incorporated and licensed. sina88 operates under an international gaming licence and complies with the regulatory requirements of its licensing authority.
Players accessing the Platform from Indonesia do so at their own initiative and are solely responsible for compliance with local laws and regulations. sina88 makes no representation that the Platform or its content is legal, appropriate, or available in all jurisdictions. Players in locations where online betting is restricted or prohibited should not access or use this Platform.
Any disputes that cannot be resolved amicably through sina88's customer support process shall be submitted to binding arbitration in accordance with the rules of the relevant arbitration body designated by sina88's licensing authority. You waive the right to participate in any class action or consolidated arbitration proceeding against sina88.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the sina88 support team through the following channel:
Email Support
Available 24 hours a day, 7 days a week. Response time: within 2 hours during peak hours (08:00–24:00 WIB). Please include your registered username and Account ID in all correspondence.
For responsible gaming support and self-exclusion requests, please also visit our dedicated Responsible Gaming page, where additional guidance and tools are available.
Our FAQ covers the most common queries in plain language. You can also review our Privacy Policy for data handling details, or visit our Responsible Gaming page for player protection tools.
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