Privacy Policy — sina88

In this Privacy Policy, the following terms carry the meanings set out below unless the context requires otherwise:

• "Platform" — the sina88 website at https://sina88.cam, including all subdomains, mobile-optimised pages, and any related applications.
• "We", "Us", "Our", "sina88" — the operator of the Platform.
• "You", "User", "Player" — any individual who visits, registers on, or uses the Platform.
• "Personal Data" — any information that can identify you directly or indirectly, including your name, email address, Indonesian national identity number (NIK), bank account details, IP address, and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "KYC" — Know Your Customer: the identity verification process required before withdrawal of funds from your Account.
• "Third-Party Processor" — a company engaged by sina88 to process Personal Data on our behalf, such as payment gateway providers, fraud detection services, and cloud hosting providers.
• "Cookies" — small text files placed on your device by the Platform to recognise returning visitors and support platform functionality.

The categories of Personal Data sina88 collects are set out in the table below, together with the context in which each category is collected:

sina88 collects Personal Data through the following channels:

3.1 Direct Collection

You provide data directly when you: (a) complete the account registration form; (b) submit KYC identity documents; (c) initiate a deposit or withdrawal; (d) contact our customer support team via email or live chat; or (e) participate in a promotion or survey.

3.2 Automatic Collection

When you access the Platform, our servers automatically log Technical Data including your IP address, browser fingerprint, and session metadata. This data is collected to ensure Platform security, detect fraudulent access attempts, and maintain service performance across Indonesia's major user regions — particularly Jakarta, Surabaya, Bandung, Medan, and Bali.

3.3 Third-Party Sources

We may receive Personal Data about you from the following third-party sources: (a) payment processors and Indonesian bank networks, which provide transaction confirmation and account name data; (b) identity verification service providers engaged to cross-check your KYC documents against authoritative data sources; and (c) fraud detection partners who may flag high-risk IP addresses or device fingerprints associated with known fraudulent activity.

3.4 Cookies and Similar Technologies

The Platform uses cookies and similar tracking technologies to recognise returning users, maintain login sessions, and collect Behavioural Data. For a full explanation, please refer to the Cookies & Tracking clause below.

sina88 processes your Personal Data only for specific, legitimate purposes. The table below sets out each primary purpose and the corresponding legal basis:

sina88 does not sell, rent, or trade your Personal Data. We share your data only in the limited circumstances described below:

5.1 Third-Party Processors

We engage carefully selected Third-Party Processors to support our operations. These include: (a) payment gateway providers and Indonesian banking networks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI) that facilitate deposit and withdrawal processing; (b) e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja) that process electronic wallet transactions; (c) identity verification services that assist with KYC document checks; (d) cloud infrastructure and hosting providers on whose servers Platform data is stored; and (e) fraud detection and cybersecurity partners who monitor for suspicious activity. All Third-Party Processors are bound by data processing agreements that prohibit them from using your data for any purpose other than the specific service they provide to sina88.

5.2 Game Content Providers

Game studios whose products are offered on the Platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — may receive anonymised or pseudonymised gameplay data for the purpose of game performance monitoring and fair-play auditing. These providers do not receive your full identity or financial data.

5.3 Legal and Regulatory Disclosures

sina88 may disclose your Personal Data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where we are legally required to do so — for example, in response to a valid court order, a statutory anti-money-laundering inquiry, or a regulatory compliance audit. We will, where legally permitted, notify you of any such disclosure.

5.4 Business Transfers

In the event that sina88 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via your registered email address, and the acquiring entity will be required to honour the terms of this Privacy Policy.

sina88 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following standard retention periods apply:

• Account and Identity Data: retained for the duration of your active account plus a minimum of five (5) years following account closure, in accordance with standard anti-money-laundering record-keeping requirements.
• Financial Transaction Records: retained for a minimum of five (5) years from the date of each transaction, in line with financial regulatory obligations applicable to internationally licensed gaming operators.
• KYC Documents: retained for a minimum of five (5) years following account closure or the completion of the relevant KYC verification process, whichever is later.
• Customer Support Communications: retained for three (3) years from the date of the final communication in each support thread, to allow for dispute resolution and quality review.
• Behavioural and Technical Data: typically retained in identifiable form for up to two (2) years, after which it is anonymised and may be retained indefinitely for aggregate analytics purposes.
• Marketing Consent Records: retained for as long as your consent is active, plus three (3) years after withdrawal of consent as evidence of the consent history.

At the end of the applicable retention period, Personal Data is securely deleted, destroyed, or irreversibly anonymised using industry-accepted data sanitisation methods.

sina88 implements a layered approach to data security, combining technical, organisational, and procedural controls designed to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. Our principal security measures include:

• SSL/TLS Encryption: all data in transit between your device and our servers is encrypted using TLS 1.2 or higher.
• Encryption at Rest: sensitive data fields — including bank account numbers, identity document images, and passwords — are encrypted at the database level using AES-256 encryption.
• Access Controls: access to Personal Data within sina88's systems is restricted to authorised personnel on a strict need-to-know basis, enforced through role-based access control (RBAC) and multi-factor authentication (MFA).
• Intrusion Detection: our infrastructure is monitored continuously for unusual access patterns, brute-force attempts, and other indicators of compromise.
• Third-Party Audits: our Platform undergoes periodic security assessments conducted by independent third-party cybersecurity specialists.
• Employee Training: all sina88 personnel with access to Personal Data receive regular data protection and information security training.

The sina88 Platform uses cookies and similar technologies to deliver a functional, personalised, and secure user experience. The following categories of cookies are in use:

Strictly Necessary cookies are essential for the Platform to function and cannot be disabled. For all other cookie categories, you may manage your preferences through your browser settings. Please note that disabling Functional or Analytics cookies may affect your user experience on the Platform. sina88 does not use third-party advertising or retargeting cookies.

As a user of the sina88 Platform, you hold the following rights in relation to your Personal Data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your registered Account username.

• Right of Access: you may request a copy of the Personal Data we hold about you, along with information about how it is processed.
• Right to Rectification: if any Personal Data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: in certain circumstances, you may request that we delete your Personal Data. This right does not apply where retention is required by law or is necessary for the establishment, exercise, or defence of legal claims.
• Right to Restrict Processing: you may request that we restrict the processing of your Personal Data in defined circumstances — for example, while the accuracy of the data is under dispute.
• Right to Data Portability: where processing is based on your consent or on a contract, you may request that we provide your Personal Data in a structured, machine-readable format.
• Right to Withdraw Consent: where processing is based on consent (such as for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
• Right to Object: you may object to processing carried out on the basis of legitimate interest, including profiling for responsible gaming monitoring purposes. We will consider your objection and comply unless we can demonstrate compelling legitimate grounds that override your interests.

We will respond to all verified data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days, notifying you of the extension within the initial 30-day window.

The sina88 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect Personal Data from individuals under the age of 21. Our registration process includes an age declaration step, and KYC verification is used to confirm age prior to any withdrawal of funds.

If sina88 becomes aware that Personal Data has been submitted by an individual under the age of 21 — whether through a false age declaration or any other means — we will immediately suspend the associated Account, void all associated balances, and permanently delete all Personal Data collected from that individual, to the extent permitted by our legal record-keeping obligations.

If you believe that a minor has registered an Account on the Platform using false information, please notify us immediately at [email protected]. We take the protection of minors extremely seriously and will act on all credible reports without delay.

sina88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform operations. When material changes are made, we will:

• Update the "Last Updated" date displayed at the top of this page;
• Send a notification to your registered email address summarising the key changes; and
• Where required by law, seek renewed consent for any new processing activities that are based on consent.

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after a revised version has been published — and after you have been notified of material changes — constitutes your acknowledgement of the updated terms. If you do not agree with a revised Privacy Policy, you should cease using the Platform and request Account closure.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by sina88, please reach out to our Data Protection team through the following channel:

For questions about responsible gaming, self-exclusion, or deposit limits, please visit our dedicated Responsible Gaming page. For full platform rules including eligibility and financial terms, please review our Terms & Conditions.